Managed IT Support

24/7 Pro-Active System Health Monitoring & Reporting

We provide clients with 24/7 pro-active system health monitoring which is an advanced technology-driven process designed to continuously monitor and assess the performance and stability of your system and network infrastructure

We deploy automated monitoring tools and software agents that actively collect real time data and metrics from vaious system components, such as servers, applications, databases, and network devices. This proactive approach allows for early detection and timely resolution of potential issues, including performance bottlenecks, security vulnerabilities, hardware failures, or software glitches. By constantly analysing system logs, generating alerts, and employing intelligent algorithms, the monitoring system identifies anomalies, predicts potential failures, and triggers immediate notifications to system administrators or support teams. This 24/7 monitoring ensures optimal system uptime, reduces downtime risks, and enables prompt remediation actions, thereby enhancing overall system reliability, efficiency, and user satisfaction.

Benefits & Features

Continuous Monitoring

VBT provides a 24/7 proactive system health monitoring service ensures that your IT infrastructure is under constant surveillance. This means potential issues can be identified and addressed in real-time, minimizing downtime and disruptions.

Early Issue Detection

VBT can detect problems before they become critical. We use advanced monitoring tools to identify performance bottlenecks, security vulnerabilities, and hardware failures, allowing for pre-emptive action to prevent larger issues.

Improved Security

Cybersecurity threats are ever-evolving with constant monitoring, VBT can detect and respond to security breaches swiftly. We implement security patches and updates promptly to protect your systems and data.

Reduced Downtime

Proactive monitoring helps prevent unexpected system failures. This reduces downtime significantly, which has a direct impact on productivity and customer satisfaction.

Cost Savings

Pro-active system health monitoring will result in significant cost savings, by proactively identifying and resolving issues, VBT will help prevent costly downtime and emergency IT repairs.

Performance Optimisation

Continuous monitoring enables VBT to identify areas where system performance can be improved. We fine-tune your IT infrastructure to ensure it operates at peak efficiency, which leads to improved productivity.